Websites for garages
Your diary shouldn’t depend on who’s free to answer the phone.
The phone rings while everyone’s under a car. The caller books elsewhere. A garage website has one purpose: let customers book MOTs and services themselves — including at 9pm, when a surprising number of them try to.
The problems, as you'd put them
- “The diary lives by the till and only Dai understands it.”
- “No-shows cost me a ramp for an hour and nobody pays for that.”
- “People ring to ask what an MOT costs. It’s £54.85. It’s always £54.85.”
- “The garage up the road looks twice the operation online. It isn’t.”
What your site should do about it
Online MOT and service booking. Customers pick a slot from the availability you control. The booking lands in your diary and their inbox — no phone call involved, no double-booking.
Automatic reminders. A text or email the day before cuts no-shows sharply — and an MOT-due reminder next year brings the same car back without you lifting a finger.
Answers to the questions that clog your phone. Prices, tyre sizes, courtesy-car policy, where to leave keys — published, findable, done.
Being found locally
“MOT near me” is a map-pack search — the three garages in the box get the calls. Getting into it takes a properly set-up Google Business Profile, matching details on a site Google trusts, and reviews handled honestly. All part of the build; the free audit shows where you stand today.
A Sunday night, for example
A driver in Cross Hands remembers the MOT ran out Friday. It’s 9pm on a Sunday. He finds you, sees Tuesday 10:15 free, books it, gets a confirmation, and a reminder lands Monday evening. Nobody at the garage did anything — the diary just got fuller while everyone was asleep.
Fair questions
We’re fully booked by phone anyway. What’s the point?
Full this month, yes. Online booking is what keeps it full in the quiet months — and it books the profitable extras (aircon, tyres, diagnostics) that phone bookings never mention.
Will it fight with the diary we already use?
No — it either connects to what you use or becomes the diary, whichever suits. That’s a conversation, not a catalogue: it gets decided around how your counter actually runs.
What about parts, prices going up, staff changing?
Small updates like that are exactly what the care plan covers — send a text, it’s changed.
What it costs
Own it outright from £1,995, or fully managed from £299 a month with nothing up front. Both routes on the pricing page, published, no “POA”.